Waiting in line has never been so fun!

Shopping Cart 
  Home Support About
 



We strive to make your software experience as rewarding as possible. Please let us know how we're doing; send your feedback to service@nickelbuddy.com.

Order Assistance
Our software store is powered by Handango. If you have questions regarding your order, or if you need assistance downloading and installing our product, for the fastest response please complete the
Handango Customer Support online form .

Product Questions
If you have technical questions regarding the operation and usage of any of our products, please contact our Product Support at
support@nickelbuddy.com

Frequent Questions
1. I've downloaded the file, but how do I install it on my Blackberry?
First unzip(extract) the file that you downloaded. To install it you will have to use a copy of the Desktop Manager software from Blackberry. Connect your Blackberry to your computer and start up the Blackberry Desktop Manager. Now launch the Application Loader from inside the Desktop Manager. Click the "Add..." button and specify the Application Loader File(.alx) that was in the unzipped file that you downloaded. The application should now appear in the list of items to install. Follow the instructions from there to finish the installation and it should appear on your Blackberry.


2. The application doesn't appear in the Application Loader. How do I load it?
You must first unzip the file. In Windows XP you can right-click on the file that you downloaded and select "Extract All...". Or use your favorite unzip utility.


3. Tried that but it still doesn't appear! Now what?
If you've done that, then it may be that your handheld OS, or the Desktop Manager software is an older version.

Older versions of the OS and desktop manager have problems loading Java applications to a handheld. Upgrading to the latest version will allow you to install applications if this is the problem. Make sure you make backups of all your files before upgrading!

If you want to upgrade:

1) Backup your handheld using your current desktop manager software!

2) Go to your carrier's web site (the wireless carrier that supplied the BlackBerry) T-Mobile, AT&T , Nextel, etc.

3) Locate the Software downloads for your model BlackBerry, and follow the instructions to upgrade the Blackberry Desktop Manager and the Handheld System software.

4) Try installing the software as before.


 



Copyright 2004, Nickel Buddy, LLC and its licensors. All rights reserved.